Details: Z Wireless is a retail sales and service company operating Verizon Wireless Premium Retailer stores throughout the United States. Founded in 2000, Z Wireless has experienced exponential growth throughout the years. Through the many mergers, acquisitions and expansions of the wireless industry, Z Wireless has remained an exclusive and loyal partner of Verizon Wireless. Z Wireless has long been one of Verizon's top wireless performers with an unwavering commitment to superior customer service and an unparalleled drive to exceed the industry benchmarks and metrics. Z Wireless has increased their footprint within the central United States and is considered one of the largest exclusive and premiere Verizon Wireless Retailers in the country. PositionWireless Consultant Description Wireless Retail Sales Associate Job Description Are you an energetic, enthusiastic individual who enjoys helping others? Do you like learning about technology and the latest trends in wireless communications? Z Wireless is one of the nation's largest Verizon Wireless Premium Retailers with more than 350 stores in 19 states and we're growing every day! As a result, we're searching for a results-driven, service-oriented professional to join our team as a Wireless Retail Sales Associate. In this role, you will connect customers with the wireless technologies and services that meet their needs and exceed their expectations. Both experienced and entry-level candidates are encouraged to apply! As a Retail Sales Associate with Z Wireless, you will help to continuously build our store's reputation as a trusted business partner by providing attentive, helpful, and friendly service to all customers. You will also be responsible for creating and maintaining relationships with customers after the point of sale by following up with them on a regular basis. Your duties as a Retail Sales Associate will include: -Explaining the features and benefits of our Verizon products and services -Answering customer questions -Demonstrating wireless devices and technologies -Meeting and exceeding your sales goals -Following the Z Wireless Sales Process in order to ensure that your customers have a WOW experience -Participating in ongoing training; staying informed of promotions, plans, and pricing on all products -Demonstrating integrity and honesty as it relates to cash, inventory, time-keeping, commissions, customers, etc. -Ensuring that your personal scores on carrier-promoted programs for customer feedback, such as surveys and secret shops, always exceed the carriers stated expectations -Following the guidelines in the Z Wireless Retail Policy and Procedure Book -Adhering to the policies and procedures in the Z Wireless Hand Book CategoryRetail / Sales
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